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Analyze Oracle Service Cloud Data in Infragistics Reveal
Use the CData API Server to create an OData API on top of Oracle Service Cloud data and visualize live Oracle Service Cloud data in Ingragistics Reveal.
Reveal is a data visualization solution provided by Infragistics and can be paired with the CData API Server and Oracle Service Cloud ADO.NET Provider to build dynamic dashboards from live Oracle Service Cloud data. The CData API Server generates an OData API for Oracle Service Cloud, which is natively consumable in Reveal. In this article, we walk through connecting to Oracle Service Cloud in API Server and connecting to the API Server from Infragistics Reveal to create a simple dashboard.
Connect to Oracle Service Cloud from API Server
CData API Server uses a straightforward, point-and-click interface to connect to data sources and generate APIs.
- Open API Server and click Settings -> Connection -> Add Connection
- Select "Oracle Service Cloud"
- Enter the necessary authentication properties to connect to Oracle Service Cloud.
Using Basic Authentication
You must set the following to authenticate to Oracle Service Cloud:
- Url: The Url of the account to connect to.
- User: The username of the authenticating account.
- Password: The password of the authenticating account.
Add Oracle Service Cloud Resource Definitions in API Server
After connecting to Oracle Service Cloud, create Resources, which represent API endpoints for Oracle Service Cloud data.
- Click Settings -> Resources -> Add Resource
- Select the Oracle Service Cloud connection
- Select the table you wish to retrieve and click Next
- (Optional) Edit the resource to select specific fields and more
- Save the settings
Add an API Server User
Create a User to connect to Oracle Service Cloud from Reveal through API Server.
- Click Settings -> Users
- Click Add
- Configure a User with access to the Oracle Service Cloud Connection and Resource(s)
(Optional) Configure Cross-Origin Resource Sharing (CORS)
When accessing and connecting to multiple different domains from an application such as Ajax, there is a possibility of violating the limitations of cross-site scripting. In that case, configure the CORS settings in Settings -> Server.
- Enable cross-origin resource sharing (CORS): ON
- Allow all domains without '*': ON
- Access-Control-Allow-Methods: GET, PUT, POST, OPTIONS
- Access-Control-Allow-Headers: Authorization
Save the changes to the settings.
Create a Dashboard in Reveal
With the API Server configured, we can visualize Oracle Service Cloud data in Reveal.
- Log into Reveal and click Dashboards -> New
- Click Data Source -> OData Feed
- Specify the API Server API endpoint URL, for example: https://serverurl/api.rsc
- Select Generic Credentials and specify the API Server username and authentication token
- Select the entity you wish to visualize
- Select fields and choose a chart type
More Information & Free Trial
At this point, you have created a simple dashboard from live Oracle Service Cloud data. For more information on creating OData feeds from Oracle Service Cloud (and more than 150 other sources), visit the API Server page. Download a free, 30-day trial and start working live Oracle Service Cloud data in tools that consume OData APIs.
