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Try them now for free →Create Reports with Microsoft Dataverse Data in SAP Crystal Reports
Use the Report Wizard to design a report based on up-to-date Microsoft Dataverse data.
Crystal Reports has many options for offloading data processing to remote data; this enables real-time reporting. The CData ODBC Driver for Microsoft Dataverse brings this capability to Crystal Reports. This article shows how to create a report on Microsoft Dataverse data that refreshes when you run the report.
About Microsoft Dataverse Data Integration
CData provides the easiest way to access and integrate live data from Microsoft Dataverse (formerly the Common Data Service). Customers use CData connectivity to:
- Access both Dataverse Entities and Dataverse system tables to work with exactly the data they need.
- Authenticate securely with Microsoft Dataverse in a variety of ways, including Azure Active Directory, Azure Managed Service Identity credentials, and Azure Service Principal using either a client secret or a certificate.
- Use SQL stored procedures to manage Microsoft Dataverse entities - listing, creating, and removing associations between entities.
CData customers use our Dataverse connectivity solutions for a variety of reasons, whether they're looking to replicate their data into a data warehouse (alongside other data sources)or analyze live Dataverse data from their preferred data tools inside the Microsoft ecosystem (Power BI, Excel, etc.) or with external tools (Tableau, Looker, etc.).
Getting Started
Refer to the given table for the tools and versions used for this article:
Application Name | Version |
---|---|
SAP Crystal Reports 2020 | SP3 |
ODBC Driver | 23.0.8565 |
Connect to Microsoft Dataverse Data
If you have not already, specify connection properties in an ODBC DSN (data source name). This is the last step of the driver installation. You can use the Microsoft ODBC Data Source Administrator to create and configure ODBC DSNs.
You can connect without setting any connection properties for your user credentials. Below are the minimum connection properties required to connect.
- InitiateOAuth: Set this to GETANDREFRESH. You can use InitiateOAuth to avoid repeating the OAuth exchange and manually setting the OAuthAccessToken.
- OrganizationUrl: Set this to the organization URL you are connecting to, such as https://myorganization.crm.dynamics.com.
- Tenant (optional): Set this if you wish to authenticate to a different tenant than your default. This is required to work with an organization not on your default Tenant.
When you connect the Common Data Service OAuth endpoint opens in your default browser. Log in and grant permissions. The OAuth process completes automatically.

When configuring the DSN, you may also want to set the Max Rows connection property. This will limit the number of rows returned, which is especially helpful for improving performance when designing reports and visualizations.
Design a Report in SAP Crystal Reports
Follow the procedure below to use the SAP Crystal Reports tool to create the Microsoft Dataverse connection and Design a Report.
- File -> New -> Standard Report.
- Expand the ODBC (RDO) node under Create New Connection and double-click on "Make a New Connection". Select CData Microsoft Dataverse Sys or any other source to prepare the report. Click on NEXT and FINISH.
- Configure the data source by selecting the tables needed in the report and clicking NEXT.
- You can also link tables from the Microsoft Dataverse data in SAP Crystal Reports. Click on NEXT after adding the links between tables.
- After the tables are selected, select the fields you want displayed in the report from the selected table, followed by NEXT.
- Select the "Group By" field to group the information on the report.
- Sort the groups based on summarised totals and click on NEXT.
Create a Chart
After selecting a column to group by, the Standard Report Creation Wizard presents the option to create a chart. Follow the steps below to create a chart aggregating the AccountId column's values.
- In the Standard Report Creation Wizard, select the Bar Chart option and select the column you grouped by in the "On change of" menu.
- In the Show Summary menu, select the summary you created.
- Select filters and a template, as needed, to finish the wizard.
Select a template for the report to preview the finished report and view the chart populated with your data.

The Final Report
You can now see that the report contains all the fields specified.

Working with Remote Data
To ensure that you see updates to data, click File and clear the "Save Data with Report" option. As you interact with the report, for example, drilling down to hidden details, Crystal Reports executes SQL queries to retrieve the data needed to display the report. To reload data you have already retrieved, refresh or rerun the report.
You can offload processing onto the driver by hiding details elements and enabling server-side grouping. To do this, you need to select a column to group by in the report creation wizard.
- Click File -> Report Options and select the "Perform Grouping On Server" option.
- Click Report -> Section Expert and select the Details section of your report. Select the "Hide (Drill-Down OK)" option.
When you preview your report with the hidden details, Crystal Reports executes a GROUP BY query. When you double-click a column in the chart to drill down to details, Crystal Reports executes a SELECT WHERE query that decreases load times by retrieving only the data needed.
At this point, you have created a SAP Crystal report built on top of live Microsoft Dataverse data using SAP Crystal Reports and CData ODBC driver. Learn more about the CData ODBC Driver for Microsoft Dataverse and download a free trial from the CData ODBC Driver for Microsoft Dataverse page. Let our Support Team know if you have any questions.